Please read these Terms & Conditions carefully before using the slot98 platform. By registering an account or placing any bet, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety.
A summary of the most important points — please read the full document below
You must be at least 21 years of age to register and use slot98. Creating an account on behalf of another person, using false identity documents, or misrepresenting your age are all grounds for immediate account termination and forfeiture of any balance.
All deposits and withdrawals are processed in Indonesian Rupiah (IDR). We support BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, and ShopeePay. Funds must originate from accounts in your own name. Third-party payments are strictly prohibited.
All bonuses are subject to wagering requirements that must be satisfied before withdrawal. Bonus abuse, including creating multiple accounts to claim the same offer, will result in voiding of bonuses and potential account suspension.
You are solely responsible for maintaining the confidentiality of your login credentials. slot98 will never ask for your password via chat or email. Report any unauthorised access to your account immediately to our support team.
slot98 is committed to responsible gaming. Self-exclusion, deposit limits, and session time alerts are available to all registered players at no cost. We reserve the right to restrict or close accounts where we identify signs of problem gambling.
slot98 operates under its international gaming licence. These Terms are governed by the laws of the jurisdiction in which slot98 is licensed. You are responsible for ensuring that your use of the platform complies with the laws applicable in your own country of residence.
Important Notice: These Terms & Conditions ("Agreement") constitute a legally binding contract between you ("Player", "User", "you") and slot98 ("the Company", "we", "us", "our"). If you do not agree with any part of this Agreement, you must not use the slot98 platform. By accessing the platform, you confirm that you are of legal age and that participation in online gaming is lawful in your jurisdiction.
For the purposes of this Agreement, the following terms shall have the meanings set out below:
2.1 You must be at least 21 years of age to register an Account and use the Platform. This age restriction is strictly enforced. By registering, you warrant and represent that you are 21 years of age or older.
2.2 You are solely responsible for determining whether your use of the Platform is lawful in your country or jurisdiction of residence. slot98 does not provide legal advice. If online gambling is restricted or prohibited where you reside, you should not use the Platform.
2.3 The Platform is intended primarily for players residing in Indonesia. However, the Company does not represent that the Platform is appropriate or lawful for use in all locations. Indonesian players acknowledge that online gambling operates in a regulatory grey area under current Indonesian law, and that they use the Platform at their own legal risk.
2.4 The following persons are not eligible to register an Account:
3.1 To use the Platform, you must register a single Account by providing accurate, complete, and current personal information including your full legal name, date of birth, residential address, email address, and mobile phone number.
3.2 Each individual may hold only one Account. Duplicate accounts, multi-accounting, and the use of shared credentials are strictly prohibited and will result in the closure of all associated Accounts and the forfeiture of any Balance held therein.
3.3 You are responsible for maintaining the security and confidentiality of your username and password. You must not share your credentials with any third party. Any activity conducted through your Account is your responsibility, regardless of whether it was authorised by you.
3.4 If you suspect that your Account has been accessed without your authorisation, you must notify us immediately at [email protected]. The Company will take reasonable steps to investigate and, where appropriate, temporarily restrict access to the Account.
3.5 The Company reserves the right to decline any registration application at its sole discretion without providing a reason.
4.1 Before processing your first withdrawal, and at any subsequent time we determine necessary, the Company may require you to submit identity verification documents. This process is commonly referred to as Know Your Customer (KYC) verification.
4.2 Acceptable documents include, but are not limited to:
4.3 Documents must be legible, unedited, and in colour where applicable. The Company reserves the right to request additional documentation if the initial submission is insu fficient to verify your identity.
4.4 Withdrawal requests will remain pending until all KYC requirements have been satisfied. Failure to provide requested documentation within 30 days may result in the suspension of your Account.
4.5 The Company processes KYC documents in accordance with its Privacy Policy. All personal data submitted is stored securely and is not shared with unauthorised third parties.
5.1 All deposits must be made in Indonesian Rupiah (IDR) via the payment methods available on the Platform, which currently include BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja, and select international payment methods (Visa, Mastercard).
5.2 The minimum deposit amount is Rp 50,000 unless otherwise stated in a specific promotional offer. The maximum deposit per transaction varies by payment method and is displayed at the time of deposit.
5.3 Deposits must originate from a financial account or e-wallet registered in your own legal name. Third-party deposits (deposits made from an account held by another person) are strictly prohibited and will result in the return of funds and potential suspension of your Account.
5.4 The Company does not charge deposit fees. However, your bank or payment provider may impose its own transaction fees, which are outside the control of slot98.
5.5 Deposits are typically credited to your Account instantly upon confirmation by the payment provider. If a deposit does not appear in your Balance within 15 minutes, contact customer support immediately with transaction reference details.
5.6 The Company reserves the right to refuse any deposit at its sole discretion, including where we suspect fraud, money laundering, or violation of these Terms.
6.1 Withdrawals may be requested at any time, subject to completion of KYC verification and satisfaction of any applicable Wagering Requirements.
6.2 The minimum withdrawal amount is Rp 100,000. The maximum withdrawal per transaction is Rp 50,000,000 unless you hold VIP status, in which case higher limits apply as specified in your VIP tier terms.
6.3 Withdrawals must be made to a bank account or e-wallet registered in your own name. We will not process withdrawals to third-party accounts under any circumstances.
6.4 The Company aims to process withdrawals within 2–5 minutes during Indonesian banking hours (Monday to Friday, 08:00 to 16:00 WIB). Withdrawals requested outside banking hours or on weekends and public holidays will be processed on the next business day.
6.5 The Company does not charge withdrawal fees for the first three (3) withdrawals per calendar month. Subsequent withdrawals in the same month may incur a processing fee of 1.5% of the withdrawal amount, deducted from the requested sum.
6.6 The Company reserves the right to conduct additional verification checks before processing a withdrawal, particularly for large amounts or where unusual account activity is detected. You will be notified via email if additional verification is required.
6.7 In the event of a technical error resulting in an incorrect credit to your Account, the Company reserves the right to reverse the erroneous transaction and adjust your Balance accordingly before processing any withdrawal.
7.1 slot98 offers various bonuses and promotional offers from time to time, including welcome bonuses, deposit match bonuses, free spins, cashback, and loyalty rewards. All bonuses are subject to specific terms and conditions which are published on the promotion page and must be read in conjunction with these Terms.
7.2 Bonuses are granted at the sole discretion of the Company. The Company reserves the right to refuse, withhold, or cancel any bonus where it suspects abuse, fraud, or violation of promotional terms.
7.3 All bonuses are subject to Wagering Requirements, which must be completed before any winnings derived from the bonus can be withdrawn. Wagering Requirements are expressed as a multiple of the bonus amount (e.g., 30x means you must wager 30 times the bonus value on eligible games).
7.4 Not all games contribute equally to Wagering Requirements. Slot games typically contribute 100%, while live casino games may contribute 10% to 20%, and some games may not contribute at all. Full contribution percentages are published in the bonus terms for each promotion.
7.5 Bonuses are personal and non-transferable. Each Player is entitled to claim a given promotional offer only once, unless the terms of that promotion explicitly state otherwise.
7.6 Creating multiple Accounts to claim the same bonus offer multiple times constitutes bonus abuse and will result in the forfeiture of all bonuses, voiding of associated winnings, and permanent closure of all associated Accounts.
7.7 The maximum bet per spin or hand while an active bonus is in play is Rp 25,000 unless otherwise specified in the promotional terms. Exceeding this limit may result in forfeiture of the bonus and associated winnings.
7.8 Bonuses and promotional funds expire 30 days from the date of issue unless otherwise stated. Unused bonuses and any associated winnings will be removed from your Account upon expiry.
8.1 All bets placed on the Platform are final once confirmed. You are responsible for verifying the details of each bet (stake amount, selection, odds) before confirming. The Company will not cancel or amend bets once they have been accepted, except in cases of obvious error.
8.2 The Company reserves the right to void any bet or adjust odds where an obvious error has occurred (commonly known as a "palpable error"), including but not limited to incorrect odds display, incorrect match information, or technical malfunction.
8.3 For sports betting, the official result as declared by the governing sports body is final. Settlement will not be affected by subsequent disqualifications, appeals, or changes to the official result after settlement has occurred, except where required by the governing body's rules.
8.4 If a sports match is abandoned, postponed, or cancelled, bets will be settled according to the specific sport's rules as published in the sportsbook section. Generally, bets on abandoned matches are voided and stakes returned unless a result has already been determined.
8.5 Casino games (slots, table games, live dealer games) are provided by third-party game studios and operate on Random Number Generator (RNG) technology certified by independent testing laboratories. The Company does not control or influence game outcomes.
8.6 Return to Player (RTP) percentages for each game are published in the game information panel and represent the theoretical payout percentage over an extended period of play. Individual sessions may vary significantly from the published RTP.
8.7 In the event of a dispute regarding game outcome or bet settlement, the transaction log maintained by the Company's servers shall be considered the authoritative record. You may request a copy of your transaction history by contacting customer support.
9.1 The following activities are strictly prohibited on the Platform:
9.2 The Company reserves the right to investigate any suspected breach of this Section 9. Where a breach is confirmed, the Company may take any or all of the following actions:
10.1 All content on the Platform, including but not limited to text, graphics, logos, icons, images, audio, video, software, and underlying source code, is the property of slot98 or its licensors and is protected by international intellectual property laws.
10.2 You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial purposes only. This licence does not grant you any ownership rights in the Platform or its content.
10.3 You may not copy, reproduce, distribute, transmit, display, perform, publish, licence, create derivative works from, or sell any content obtained from the Platform without the prior written consent of the Company.
10.4 The slot98 brand name, logo, and all related trademarks are owned by the Company. Unauthorised use of these marks is prohibited and may constitute trademark infringement.
11.1 The Company collects, processes, and stores your personal data in accordance with its Privacy Policy, which forms an integral part of this Agreement. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
11.2 The Company implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data from unauthorised access, disclosure, or loss.
11.3 Your personal data will not be sold, rented, or otherwise disclosed to third parties except where necessary to operate the Platform (e.g., to payment processors), where required by law, or with your explicit consent.
11.4 For full details on how we handle your data, please review our Privacy Policy.
12.1 The Platform is provided on an "as is" and "as available" basis. The Company makes no warranties or representations, express or implied, regarding the Platform's operation, availability, accuracy, or fitness for a particular purpose.
12.2 The Company shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Platform, including but not limited to loss of profits, loss of data, or business interruption.
12.3 The Company's total liability to you for any claims arising under this Agreement shall not exceed the total amount deposited by you into your Account in the six (6) months preceding the claim, or USD 500, whichever is lower.
12.4 The Company shall not be liable for losses arising from:
12.5 Nothing in this Section limits the Company's liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.
13.1 You may close your Account at any time by contacting customer support. Upon closure, any remaining Real Money Funds in your Balance will be returned to you, subject to completion of any outstanding KYC verification. Bonus Funds will be forfeited.
13.2 The Company reserves the right to suspend or permanently close your Account at any time, with or without prior notice, where:
13.3 In the event of Account termination for breach of these Terms, any Balance (including deposits and winnings) may be forfeited at the Company's sole discretion.
13.4 Upon termination, you must immediately cease all use of the Platform. Any attempt to circumvent a suspension or termination by creating a new Account will result in permanent exclusion from the Platform.
14.1 This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which slot98 holds its gaming licence, without regard to conflict of law principles.
14.2 Any dispute arising out of or in connection with this Agreement shall first be referred to slot98 customer support for resolution. We aim to resolve all complaints within 7 business days.
14.3 If a dispute cannot be resolved through customer support, either party may refer the matter to an independent Alternative Dispute Resolution (ADR) service. The decision of the ADR service shall be final and binding on both parties.
14.4 You agree that you will not commence or participate in any class action lawsuit against the Company. All disputes must be resolved on an individual basis.
15.1 The Company reserves the right to amend, modify, or update this Agreement at any time. Material changes will be communicated to registered Players via email and/or a prominent notice on the Platform at least 14 days before the changes take effect.
15.2 Your continued use of the Platform following the effective date of any amendments constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must stop using the Platform and close your Account.
15.3 The current version of this Agreement is always available on the Platform with the effective date clearly stated. It is your responsibility to review the Terms periodically.
16.1 If you have any questions about this Agreement or require clarification on any provision, please contact our customer support team:
16.2 We aim to respond to all enquiries within 2 hours during peak hours and within 12 hours during off-peak periods.
Acceptance Confirmation: By clicking "I Agree" during the registration process, or by using the Platform in any manner, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. You further confirm that you are at least 21 years of age and that online gaming is lawful in your jurisdiction.
If anything in this agreement is unclear, our support team is available 24/7 to help. You can also explore our other policies and frequently asked questions.